Please print out the order confirmation and enclose it with the parcel (alternatively, you can also enclose a note with the order number) so that the electronics can be matched to your order in our incoming goods department. This prevents longer processing times.
Repair of ELFU 1000 power electronics for washing machines.
Explanation:
You send us the defective electronics and receive the repaired and tested electronics back as quickly as possible. Our aim is to repair and return the delivered electronics on the same day.
Please be sure to enclose a small note with a brief description of the fault and the machine type (e.g. WDB030) with the parcel.
If we cannot say with certainty that the fault is with the ELFU 1000 when we contact you, please also send the corresponding EPW 1000 (only if the fault is "no function").
The electronics are installed, for example, in the Miele appliances:
WDB038, WDB037, WKB110, WDD130, WDB036, WDB035, WKA110, WCG125, WCG135, WKF301, WKF311, WDB320, WDB330, WDD320, WDD330, WCH360, WCH370, WKF322, WKF332, WMB125, WCE320, WCE330, WCF120, WCF130, WCF330, WCG120, WCG130, WCI320, WCI330, WDB004, WDB005, WDB020, WDB030, WDD020, WDD021, WDD030, WDD031, WEJ135, WKB130, WKB120, WKC130, WKD130, WKE130, WKF111, WKF121, WKF131, WKJ131, WMB120, WMC120, WMF121, WMX127, WWE320, WWF120, WWG120, WWI320
With the ELFU 1000, there are usually 5 error patterns that indicate faulty electronics:
- The washing machine beeps, the F20 error appears and the programme stops.
- F34/F35 (however, it is important that the error is not sporadic, but permanent)
- F50 (however, it is important that the error is not sporadic but permanent).
- The washing machine has no function
F138/ Waterproof, although there is no water in the base tub and the float switch (WPS) is OK and has continuity
- Programme start is possible. Drum movement is present. No water inlet. After a short time, Open tap/F10 is displayed.
Procedure:
Carefully pack your removed electronics first in foil and then in a box. It would be helpful if you included a brief description of the fault.
Send the electronics to the following address:
Repartly GmbH
Löfkenfeld 65
33397 Rietberg
Tip: If possible, send the electronics as a parcel and not as a small package. If you send it as a parcel, there is no tracking and tracing and insurance in the event of loss is not guaranteed.
We will repair and overhaul your electronics and send them back to you by return post. Return shipping is included in the price (within Germany).
* Unfortunately, we can no longer repair electronics with fire and/or water damage :-(
* We do not repair electronics where repair attempts are already recognisable.
* If the electronics are not defective, we will refund the purchase price minus the costs incurred up to that point (normally no more than €29).
If you have any questions, please contact us at any time.